Seville: Casa de Pilatos Ground Floor Entry Ticket with Multilingual Audio Guide
Entry ticket to Casa de Pilatos in Seville with a downloadable audio guide in 7+ languages (ES, EN, FR, DE, IT, JA and more). Self-guided visit to the Medinaceli family palace — the best example of Renaissance civil architecture in Seville with Mudejar, Gothic and Plateresque elements. Includes ground floor with courtyards, gardens and halls; optional upper floor access. From €13.
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Practical details
- Duration
- 1 day (estimated visit 60-75 min)
- Guide languages
- Spanish · English
- Mobile ticket
- No need to print
- Instant confirmation
- Right after booking
- Wheelchair accessible
- No
- Minimum age
- No restriction
- Pets
- Not allowed
- Cancellation
- Free up to 24h before
Highlights
- Entry to Casa de Pilatos — the best example of Renaissance civil architecture in Seville (15th-16th c.)
- Palace of the Medinaceli family (descendants of the Admiral of Castile) — inhabited by Spanish nobility into the 20th century
- Downloadable audio guide in 7+ languages: Spanish, English, French, German, Italian, Japanese and more
- Visit the famous 16th-century SEVILLIAN TILEWORK — one of Spain's most complete glazed ceramic collections
- Main courtyard with fountain and Mudejar arches — filmed in Kingdom of Heaven and Lawrence of Arabia
- Garden with Greco-Roman sculptures and century-old palm trees
- Upper floor access included (basic access, no live guide)
- Free 24h cancellation
- FREE entry on Monday afternoons (3:00-5:30 PM) — useful if your budget is tight
Our take
The **best introduction to 15th-16th century Sevillian civil architecture** — Casa de Pilatos is the palace that combines Mudejar (plasterwork, Caliphate arches), Flemish Gothic (chapel with tomb), Italian Renaissance (main courtyard) and Spanish Plateresque. Built between 1483 and 1539 by the Enríquez de Ribera family after their pilgrimage to the Holy Land (hence «Pilatos» for replicating Pontius Pilate's house), it passed to the Medinaceli in the 18th century and remains owned by the Dukes today. For **€13** you access the full ground floor + gardens + free upper floor + audio guide in 7+ languages — one of Seville's best quality-to-price ratios. **It features in international cinema:** Lawrence of Arabia (1962), Ridley Scott's Kingdom of Heaven (2005), 1492: Conquest of Paradise (1992). The 16th-century tilework is one of Spain's most complete ceramic collections. The Greco-Roman sculptures (200+ pieces, brought from Italy by the Enríquez de Ribera family) are among the peninsula's best private collections. **Who it's for:** Renaissance civil architecture lovers, photographers of courtyards and tilework, fans of Star Wars/Kingdom of Heaven/Lawrence of Arabia, visitors interested in Spanish noble families (Medinaceli, House of Alba), travellers with 1.5-2 h free in the centre. **Who it's NOT for:** rushed visitors (you won't get value in under 45 min), wheelchair users expecting full accessibility (it's limited), anyone wanting a live official guide (it's a mobile app). **FREE MONDAY NOTE:** if your budget is tight, go Monday afternoon (3:00-5:30 PM) with an EU ID — entry is free and the audio guide still works.
What's included
- Entry to the palace's ground floor
- Downloadable audio guide on mobile app (7+ languages)
- Upper floor access (self-guided, no guide)
- Access to all courtyards and gardens
- Visit to the Flemish Gothic chapel with tomb
- Visit to the Salón del Pretorio (Mudejar coffered ceiling)
Not included
- Live guide (this is a self-guided audio entry; book a separate guided tour if you prefer)
- Headphones (audio guide is via app — bring your own)
- Food and drink
- Transport to the palace
- Live guide for the upper floor (it's open access, no live guide)
Good to know
What to bring
- Charged smartphone (audio guide is app — download BEFORE entry)
- Headphones (not provided)
- Comfortable shoes (old floors with level changes)
- Camera or smartphone (photos allowed without flash)
- EU ID/passport if you go Monday afternoon (free entry)
Not suitable for
- Visitors in wheelchairs — accessibility is limited: courtyards and ground floor mostly yes, but stairs to upper floor and some Renaissance spaces have thresholds and steps
- Anyone looking for a live official guide — this is self-guided via app
- Visitors with less than 45 min — the palace deserves time, rushing wastes money
Things to keep in mind
- Operated directly by the MEDINACELI FAMILY (NOT the Andalusian government) — the palace remains privately owned
- App audio guide: requires QR + WiFi connection (free at the entry booth)
- Monday afternoons entry is FREE (3:00-5:30 PM) — expect queues
- Pairs perfectly with Las Setas (8 min walk north) or the Cathedral (8 min SW)
- The palace features in films: Lawrence of Arabia, Kingdom of Heaven, 1492: Conquest of Paradise
- Upper floor live-guided tour ONLY in person — bought separately at the booth (~€5) if available in small groups
Meeting point
Head directly to **Plaza de Pilatos 1**, in the heart of Barrio Santa Cruz. This is the palace's main entrance. Validate your ticket at the booth and download the audio guide via QR. There's no guide meeting point — you enter at your own pace within the booked time slot.
Plaza de Pilatos is at the NE edge of Barrio Santa Cruz, 7-8 min walk from the Cathedral (north on calle Mateos Gago, right on calle Águilas to the square). Bus: lines 27, 32 (Encarnación stop, 8 min walk). MetroCentro tram: San Bernardo stop (10 min walk). The palace is discreet from the outside — austere Plateresque facade, no flashy ornamentation. The beauty is inside. Last entry: 5:30 PM Tuesday-Sunday. Mondays only 3:00-5:30 PM (free entry with EU ID/passport). Allow 60-75 min for the full visit with audio guide.
The experience
What you'll see
A self-guided entry to Casa de Pilatos — Seville's most important civil palace, built between 1483 and 1539 by the Enríquez de Ribera family. The ticket includes a downloadable audio guide in 7+ languages and access to:
- Main courtyard with Renaissance fountain and Mudejar arches — filmed in Lawrence of Arabia and Kingdom of Heaven.
- Salón del Pretorio: Mudejar coffered ceiling with decorated vaults, Venetian mirrors and Greco-Roman sculptures.
- Flemish Gothic chapel: small chapel with tomb, stained glass and 15th-century altar.
- Renaissance garden: century-old palm trees, classical sculptures (200+ pieces brought from Italy), orange trees and fountains.
- 16th-century tilework: one of Spain's most complete ceramic collections — panels, friezes and baseboards in courtyards and halls.
- Upper floor (free access included): 19th-20th century apartments with Medinaceli furniture.
How it works
Book your date and time slot (flexible entry within the booked hour).
Arrive 5 min early at Plaza de Pilatos 1, in Barrio Santa Cruz. There's NO guide meeting point — you enter directly via the ticket booth.
Validate your mobile ticket at the entry. Scan the QR to download the audio guide in your language — you need WiFi (free at the booth) or mobile data.
Tour the palace at your own pace for 60-75 min: start on the ground floor (courtyards + halls + chapel), then go up to the upper floor via the main staircase. The audio guide suggests a 10-stop route.
Monday afternoons (3:00-5:30 PM) entry is FREE with EU ID/passport — expect queues.
Who it's for
- Lovers of Renaissance civil architecture (unique Gothic+Mudejar+Renaissance+Plateresque combination).
- Photographers of courtyards, tilework and gardens.
- Fans of Lawrence of Arabia, Kingdom of Heaven, 1492: Conquest of Paradise — the palace features in these films.
- Visitors interested in Spanish noble families (Medinaceli, House of Alba).
- Travellers with 1.5-2 h free in the centre and a tight budget (the quality-to-price ratio is among Seville's best).
Who it's NOT for
- Rushed visitors (less than 45 min wastes your money).
- Wheelchair users expecting full accessibility (it's limited, especially the upper floor).
- Anyone looking for a live official guide — this is self-guided via app.
- Visitors already tilework-fatigued after Alcázar and Cathedral (it can feel saturating if you've just done 2 similar monuments).
Accessibility
LIMITED accessibility. Courtyards and most of the ground floor are level-accessible. However: (1) the main entry has 2 steps; (2) some halls have low thresholds (4-6 cm); (3) the staircase to the upper floor has NO lift; (4) gardens are level but loose gravel makes wheelchair movement harder. We recommend calling the palace beforehand (+34 954 22 52 98) to confirm accessibility for your specific visit.
Cancellation policy
FREE cancellation up to 24 h before start time — full refund. Within 24 h: no refunds. Ticket valid 1 day (enter at the booked time slot). Date changes subject to availability.
Frequently asked questions
What is Casa de Pilatos and why visit it?
What exactly does this ticket include?
Why isn't it free if the Medinaceli are private owners?
Is it wheelchair accessible?
How do I combine Casa de Pilatos with other monuments?
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